Terms of Service

Last updated: 17 August 2026

1. Who we are and acceptance of these terms

ContentPilot is operated by Clobie Enterprise Limited (“ContentPilot”, “we”, “us”, “our”), a company registered in the United Kingdom.

By creating an account or using ContentPilot, you agree to these Terms of Service. If you don’t agree, please don’t use the service. If you’re using ContentPilot on behalf of a business, you’re confirming you have the authority to accept these terms on that business’s behalf.

2. Description of service

ContentPilot is an AI-powered content strategy platform for social media creators: it generates content ideas, brand strategy, and posting plans and, where you choose to connect a social account, lets you schedule or publish posts through that connection. Features may vary and may change, be added, or be removed over time as the product evolves.

3. Who can use ContentPilot

You must be at least 16 years old to use ContentPilot. By creating an account, you confirm the information you provide is accurate, and that you meet this age requirement.

4. Your account

You’re responsible for keeping your account credentials secure and for all activity under your account. Each account is for a single user. Tell us straight away if you suspect unauthorised access.

5. Acceptable use

You agree not to:

  • use ContentPilot for anything unlawful, or in a way that infringes someone else’s rights

  • attempt to reverse-engineer, scrape, or extract the platform or its AI outputs at scale

  • circumvent usage limits, rate limits, or security controls

  • resell or sublicense access to the service without our written permission

  • use the service to generate or publish content that is illegal, hateful, harassing, defamatory, or knowingly false

We may suspend or terminate accounts that breach this section.

6. AI-generated content

Content ideas, scripts, and brand analysis are generated by AI and provided for informational and strategic purposes. AI outputs can be inaccurate, incomplete, or occasionally similar to content generated for other users. You’re responsible for reviewing any AI-generated content before you publish it for accuracy, for compliance with the law, and for compliance with the policies of whichever platform you publish it to. We make no guarantee about the performance, reach, or results of any content idea or generated post.

7. Connected social accounts and publishing

If you connect a social account (via our infrastructure partner Post for Me, see our Privacy Policy for how that works) to schedule or publish posts, you’re solely responsible for the content you choose to publish and for complying with that platform’s own terms of service. We’re not responsible for how a connected platform handles, restricts, or removes content you publish through it, or for any suspension or restriction of your account on that platform.

8. Your content and our license to use it

Content ideas, scripts, and plans generated for you are yours to use. We claim no ownership over content generated for your account. By uploading content (e.g. images or video to your Media Bank, or brand information), you grant us the limited right to store, process, and display that content solely to provide the service to you. Our platform, design, brand, and underlying software are our property and are protected by copyright and other laws.

9. Subscription and billing

Paid plans are billed monthly via our payment processor, Stripe, and include a monthly allotment of credits that resets each billing cycle. Unused credits don’t carry over. Current pricing, plan limits, and credit allowances are shown on our pricing page and may change; if we change the price of your plan, we’ll give you at least 30 days’ notice before it takes effect. Subscriptions renew automatically each billing cycle unless you cancel. You can cancel at any time from Settings. Cancellation takes effect at the end of your current billing period, and you’ll keep access until then. Refunds are considered on a case-by-case basis within 7 days of a charge; nothing in this section affects any statutory right to a refund you may have as a consumer.

10. Cancellation, account deletion, and your data

You can delete your account at any time from Settings. Once you do, we permanently delete your data within 30 days, except anything we’re required to keep for legal or accounting reasons (see our Privacy Policy for specifics). You’re responsible for exporting or backing up anything you want to keep before you delete your account.

11. Disclaimers

ContentPilot is provided “as is.” We don’t guarantee the service will be uninterrupted, error-free, or that any AI-generated output will be accurate, original, or achieve any particular result. Nothing in this section excludes or limits any right you have under UK consumer law that can’t lawfully be excluded.

12. Limitation of liability

To the extent permitted by law, we’re not liable for any indirect, incidental, or consequential loss (including loss of profits, revenue, or data) arising from your use of the service. Our total liability to you for any claim arising from these terms or your use of the service is limited to the greater of £100 or the amount you paid us in the 12 months before the claim arose. Nothing in these terms limits liability that can’t legally be limited, including for death, personal injury caused by our negligence, or fraud.

13. Termination

We may suspend or terminate your account if you breach these terms, including the Acceptable Use section above. You can stop using the service and delete your account at any time. Sections that by their nature should survive termination, including Sections 8, 11, and 12, continue to apply after your account ends.

14. Changes to these terms

We may update these terms from time to time. If we make a material change, we’ll notify you by email or an in-app notice at least 30 days before it takes effect. Continuing to use ContentPilot after a change takes effect means you accept the updated terms.

15. Governing law

These terms are governed by the laws of England and Wales, and any dispute is subject to the exclusive jurisdiction of the courts of England and Wales, except that if you’re a consumer living elsewhere, you may also be entitled to bring a claim in the courts of your home country, and mandatory consumer protection laws of your country of residence may still apply.

16. Contact us

Clobie Enterprise Limited (trading as ContentPilot)

Email: support@usecontentpilot.com

Privacy Policy · support@usecontentpilot.com